Ref: SL/9001-668898 ATTENTION: Prospective Survey Participant, Our survey company has been engaged by Moneygram International (a leading money transfer and financial services company since 1940) to find out performance at their different agent locations in view of the upcoming Easter celebration in other to improve their services due to complains from customers during the christmas shopping season of the previous year. The aim of this survey is for you to familiarize yourself with the practical feeling of what secret shopping entails. Your job site will be at any Moneygram International location nearest to you or issued by us as the case may be . The main objective is evaluating and observing the efficiency of service being offered to you. Please be informed that this assignment must be completed before we can assign you to other locations. You will pose as a potential customer sending money to a friend or family member in a different city or state. The fund needed to complete this survey would be sent to you in form of a certified cashiers check once you agree to our terms of service and provide us with the required information needed to register you in our database. Also, you must have a valid bank account which can cash checks as the check is issued in your name for accountability and obvious security reasons. If you wish to continue, we will send to you on a weekly basis a check of same value, for different agent location(s). In the process of the evaluation, please take note of the quality of service in order to be able to fill out correctly a fair and unbiased opinion on the Customer Service Evaluation Tool (CSET) Form. As soon as the task is completed, the CUSTOMER SATISFACTION EVALUATION TOOL (CSET) FORM would be sent to you and you would be required to send the completed form and The Moneygram Customer Receipt at your earliest convenience to complete the survey. This is a breakdown of the check which would be sent to you as soon as you agree to participate in this survey and have provided us with the relevant information needed to have you registered in our database. Moneygram Amount you will be sending-----------$2,850.00, Service Fee for sending,Moneygram----- $130.00,Evaluation Training Pay (FOR YOU) ------ $270.00.Total Amount------$3,250.00 To proceed with this survey, you MUST provide us with these personal details below so we can have you registered in our database ABSOLUTELY FREE OF ANY REGISTRATION CHARGES. **1. Your first and last names ** 2. Age ** 3. Sex ** 4. Mailing Address ** 5. Telephone ** 6. Marital Status ** 7. Occupation Please send the above details to the Survey Recruit Consultant(SRC)Mr.Jose Cami by email to surveydesk@gmail.com or surveydesk@live.com to actually begin your survey task. Yours Truly, Lucian Mantescu Survey Recruit Manager(SRM) |